Customer Service Focused
Our number one priority at Doors Direct is customer satisfaction.
We are a small family-owned business. Ryan is the owner and he quotes on almost every one of our jobs. To help him out, we have three lovely ladies in the office along with three experienced technicians who have all been working for us for a number of years.
We understand that when you call us to make a booking for a new garage door, a repair, service, or new motor, you are trusting us to be reliable, prompt and do a good, honest job at a reasonable price.
We are problem solvers
Often garage doors stop working for an unknown reason. Perhaps something has broken, has moved, requires some adjustment or needs to be replaced completely.
This might be your first garage door and you will need some advice about which type of door will be best for your situation. You can have the confidence in knowing that when you call Doors Direct, Zina, Andrea or Amanda will answer your call and we will listen to you and ask questions to work out what the best solution for you will be.
Once you make a booking for either a free quote or a booking with a technician, you will then be greeted by a friendly face from either Ryan, Matt, Mark or Gavin. Each of our staff have a wealth of knowledge about garage doors and will discuss their findings with you so you can gain the best outcome for both you and your garage door.
Top quality products
Ryan is very particular about the products that he chooses for your garage door needs and will only use what he would be happy to have at his own home. Ryan is constantly keeping up to date with the latest garage door products and has a very thorough understanding of all brands on the market.
No one garage is the same as another, so, therefore, each garage door requires an individual, personalised assessment to ensure the best products are used for your particular set up along with what is important to you. We are not exclusive to selling one particular brand, so therefore have the added benefit of being able to offer you the best solution for your garage door.
We love garage doors!
Plain and simple, we just love garage doors. We love them so much we could talk about them all day long, and in fact, that is what we do. Ryan, along with our team, are either talking about or working on garage doors every day of the working week. We are passionate and take pride in all that we do so that we can stand true to our brand of being the garage door specialists.
But don’t just take our word for it. Here is what some of our recent customers had to say:
With over 160, 5-star google reviews, the team at Doors Direct values hard work and quality customer service.Rob Zacharin2021-09-14Josh Clarke2021-09-11Xena is very friendlyDavid Mudge2021-08-31Michelle Que2021-08-28Exceptional service. After an unfortunate run in with the garage door, I was so impressed, and relieved, at how quickly someone came to help. The technician went above and beyond to fix the door. Very reasonably priced. Hopefully I won't need them again but if I do at least I know I'll be in good hands.Josh Eddy2021-08-27Peter Ryan2021-08-18I spoke to Andrea at Doors Direct - she was amazing. Even though it was highly probable I wasn't going to use their services, she went above and beyond to help me out. As the first person you speak to when contacting Doors Direct she does a great job - very keen to help. They are lucky to have herTim Casey2021-08-13The Team at Direct Doors were fantastic, from Ryan at the measure and quote stage to the ladies in the office for their patience with the many questions we asked. Quality service, good product knowledge, helpful suggestions to allow us to make the right decision. End result looks great very happy to recommend Doors Direct.Sarah Plant2021-08-13Highly recommend Doors Direct. They were amazing, will definitely use again.Frank2021-07-29Very friendly staff, in particular Zina.Martin Horacek2021-07-23Google rating score: 5 of 5, based on 221 reviews.
Get In Touch
07 3161 5963
Monday – Thursday
7.30am – 4.00pm
PO BOX 409
Virginia QLD 4014